![]() Login to your account and click ‘Options’. Click ‘Parker History’ in the side menu and you’ll be able to view previous parking sessions and access receipts. To view your parking history you can use the app or website. HOW DO I VIEW MY PARKING HISTORY/GET RECEIPTS? If you can’t extend your time it could be because you have already reached the maximum stay allowed set by the parking operator. When using the application, you will know your parking session has successfully started once you see the countdown timer on the screen. HOW DO I KNOW MY PARKING SESSION HAS STARTED? Please note: wallet availability and offers vary based on location. You will have the option to load the wallet during the payment selection step. To fund a wallet, you must initiate your first parking session. The menu button is the icon with the three white lines in the left-hand corner of the screen. For your convenience, all of Downtown Macon has the same zone number of 4780. You can find the zone number located on signage on the lot or on decals on the meter. The zone number is required to start your parking session and identifies where you are parked. WHAT IS THE ZONE NUMBER/HOW DO I FIND IT? The meters don’t sync with our system, but the parking enforcers will see your mobile payment on their handheld device. WHY DOESN’T THE METER CHANGE/HOW DOES ENFORCEMENT KNOW I PAID? When using mobile pay web, modern browsers such as Chrome, FireFox and Safari are the most compatible. We highly recommend using Apple or Android for downloading the application. WHAT DEVICES AND BROWSERS SUPPORT PASSPORT THE BEST? Once registered, you only need to park, click on the PassportParking app on your Smartphone, as your account information is already stored, enter the zone number of 4780, select how long you wish to park for, confirm and you will be done! Please note: your wireless carrier’s message and data rates may apply. HOW DO I USE PASSPORT/HOW DO I PAY WITH MY PHONE?ĭownload the PassportParking app from the App Store or Google Play. Please find our Frequently Asked Questions below:
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